Fund Services

Alter Domus has dedicated teams focusing on private equity, infrastructure, real estate and hedge fund clients. With over 70% of our revenues derived from the alternative investment fund industry, we have gained an in-depth knowledge of the global technical and operational issues that are necessary to support expectations from both general and limited partners.

Alter Domus has over $125 billion of assets under administration (AUA) for Fund Administration Clients.

As a result of our deep experience in the industry, we understand the requirements of getting a fund up and running in various jurisdictions. We are familiar with the applicable systems, processes, rules and best practices in each jurisdiction and we have access to an extensive network of service providers in every market in which we operate and also active involvement in industry associations. We frequently assist managers in setting up new funds, recommend various service providers, locate office spaces, establish systems and processes and manage the fund launch. We work tirelessly to ensure that our clients can launch their funds on time and without any unexpected delays.

We believe our experience and operational approach, combined with technology, such as our integrated back-office software and our customized document management, workflow and secure web-accessible databases, enable us to add value to our client’s back- and middle-office operations. The main strength of our service model is that a client engagement team is involved in all set-up, administration and corporate secretarial requirements during the life of the fund. This experienced and dedicated team coordinates all activities related to the fund’s operations and our clients always have a central point of contact for any request.

Every new client engagement begins with the assignment of an Alter Domus Director who has the overall responsibility for the client relationship, service delivery and quality standards. The Alter Domus Director ensures that an appropriate team is put in place to manage and administer client affairs on a day-to-day basis. An Alter Domus Manager is assigned as the client’s day-to-day contact for any questions concerning accounting, tax and corporate legal matters.

  • Coordination of advisers and service providers (lawyers, prime brokers, banks, auditors and custodians)
  • Assistance with fund launch including coordination of lawyers, banks, custodians and other service providers
  • Review of fund documentation
  • Assistance with cash and custodian account opening with major banks
  • Complete due diligence including KYC and anti-money laundering (AML) on Funds and related parties
  • Implementation of systems and processes
  • Review of fund documents such as PPM/Offering Memorandum, SLA and transaction documents with various parties
  • Portfolio and Partnership accounting
  • Production of financial statements and fund reporting
  • Preparation of NAV statements for investors
  • Maintenance of general ledger
  • Supervision of audit process
  • Full middle office services to “bridge-the-gap” between the fund and other service providers, including trade settlements, transaction reconciliations, delivery of various reports at asset managers' desktops etc.
  • Assistance with the operations of funds
  • Investigation of failed settlements and transparent reporting for managers
  • Maintenance of partnership register
  • Capital call Management, including monitoring of bank accounts
  • Coordination investment process etc.
  • Process transfer requests from partners/investors and update registers
  • Manage distributions and draw down notices
  • Coordinate cash management and treasury services
  • Comprehensive Transfer Agency and Investor Services such as identification checks (KYC) and AML
  • Maintenance of investor records and register, ensuring proper completion of subscription forms and determine eligibility
  • Management of subscriptions, including monitoring of bank account movements
  • Handle redemptions and wiring redemption proceeds
  • Perform full KYC on Investors
  • Prepare the necessary documentation such as acknowledgement, contact note and statements
  • Assist in subscription and redemption of underlying fund for FoF, and follow up with the administrator of underlying funds for statements and corporate actions
  • NAV will be calculated as mandated by the offering document, SLA on each valuation point
  • NAV will be provided to GP within the agreed timeline
  • Distribution of NAV statements / reports to the investors and any other stakeholders

Generation of valuation reports for fund managers, including, but not limited to:

  • Net Asset Value Statement
  • Fund Operation Statement
  • Portfolio Holding Statement
  • Statement of change of partnership interest
  • Cash Statement
  • Carried Interest Statement
  • Other reports per agreed valuation package
  • Reports can be customised per client’s preference
  • Setting up entities in multiple jurisdictions
  • Handling of all statutory filings
  • Assistance with board meetings
  • Assistance with structuring of entities across various jurisdictions
  • Provision of registered office space and assistance in setting up physical infrastructure, such as in phone lines, network connections and disaster recovery plans
  • Statutory filings as mandated by relevant regulations
  • Calculation of carried interest using complex waterfall logic
  • Administration of carried interest structures
  • Responding to investor queries in multiple languages
  • Customised investor reporting and mailings
  • Maintaining investor contact information
  • Comprehensive investor communication in local languages

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