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Our Policies and SFDR disclosure
This section provides information regarding the policies of Alter Domus Management Company S.A. regarding best execution, voting rights, conflicts of interest, complaints handling, and remuneration.
Best Execution Policy
When executing transactions on behalf of funds that Alter Domus
Management Company S.A. manages (hereafter Client Funds), Alter Domus
Management Company S.A. takes all reasonable steps to obtain the best
possible results for the Client Funds or the investors in the Client
Funds, where applicable. Alter Domus Management Company S.A. takes into
account factors such as the characteristics of the order (eg price,
costs, speed, order size and nature), the financial instruments subject
to the order, the execution venues and the investment policy of the
Client Funds. Alter Domus Management Company S.A. monitors and reviews
the best execution policy on a regular basis and ensures the
effectiveness of its processes, in order to identify and, where
appropriate, correct any deficiencies.
Voting Rights Policy
Alter Domus Management Company S.A. applies adequate and effective
strategies for determining when and how voting rights attached to
securities held in the portfolios of Client Funds. Voting rights are
exercised exclusively to the benefit of the Client Funds or the
investors of the Client Funds, where applicable. Alter Domus Management
Company S.A. monitors corporate events relating to the exercise of
voting rights on a regular basis. Issues being voted at shareholder
meetings are evaluated on a case by case basis.
Conflict of Interest Policy
Alter Domus Management Company S.A. is committed to investigate and
monitor potential conflicts of interest that may arise within Alter
Domus Management Company S.A. and within the Client Funds or the
investors in the Client Funds, where applicable. Alter Domus Management
Company S.A. has set a process whereby potential circumstances of
conflicts of interests are monitored, and where necessary disclosed to
the Client Funds of the investor of Client Funds, where applicable. A
compliance officer of Alter Domus Management Company S.A. is in charge
of the above-mentioned duties relating to the conflicts of interest
monitoring.
Complaints Handling Policy
Alter Domus Management Company S.A. has implemented procedures for
managing customer complaints relating to the services of Alter Domus
Management Company S.A. This procedure is simple, objective and
transparent. In this process Alter Domus Management Company S.A.
investigates all relevant information in order to correct root causes
and improve processes. The staff of Alter Domus Management Company S.A.
has been trained to resolve and deal with complaints within a reasonable
time. A written acknowledgement of receipt of a complaint will be
provided within 5 business days and a detailed answer will be sent
within a month (where an answer cannot be provided within this period,
the cause of the delay and an estimated finalisation date shall be
provided).
The name and contact details of the person in charge of the complaint file, as well as the name and contact details of a person assigned to the case at the management level will be provided. This will allow the complaint to be raised to the management level, in case the answer is not satisfactory. In a case where Alter Domus Management Company S.A. would not provide a satisfactory answer, the complaint can be filed directly to the CSSF (the Luxembourg supervisor of the financial sector), for an out-of-court resolution. A form to facilitate a direct complaint to the CSSF can be found on the CSSF website. (www.cssf.lu)
Remuneration Policy
This remuneration policy of Alter Domus Management Company S.A. aims to:
- Ensure that remuneration is in line with the business strategy, objectives, values and interests of Alter Domus Management Company S.A., the Client Funds, or the investors of the Client Funds, where applicable;
- Not encourage risk‐taking which is inconsistent with the risk profiles, rules or articles of incorporation or management regulations of the Client Funds;
- Ensure consistency with and promotion of sound and effective risk management to avoid excessive risk taking;
- Ensure consistency with the consideration of the Sustainability Risk as per express into the Sustainability Risk Policy;
- Avoid or manage conflicts of interest.
The variable component of remuneration should at all times be reasonable compared to the fixed component of the remuneration. Remunerations to be applied shall always provide for appropriate balance between fixed and variable remuneration elements and should be in line with the business strategy, objective, value and interest of Alter Domus Management Company S.A. The maximum limit of the variable component of the remuneration does in principle not exceed 100 % of the annual gross salary of the employee. The amount of the remuneration of employees of Alter Domus Management Company S.A. is approved under the responsibility of the board of directors of Alter Domus Management Company S.A. in accordance with the remuneration policy and in compliance with applicable laws and regulations. The total amount of remuneration is based on a combination of the assessment of the performance of the individual, the business unit concerned and the overall results of Alter Domus Management Company S.A. Alter Domus Management Company S.A. may perform an “ex‐post risk adjustment” of the variable remuneration, in presence of certain factors (such as for example but not limited to, evidence of misbehavior or serious error by the person in scope; significant downturn in the financial performance or a significant failure of risk management in Alter Domus Management Company S.A. in its relevant business unit; significant change in Alter Domus Management Company S.A.’s financial situation and in general when the bonuses have been based on fraudulent data) which may lead to the mandatory reimbursement or the total or partial cancellation of bonuses awarded to the person in scope. Bonus shall not be offered if they cause conflicts of interest, specifically regarding the ability of Alter Domus Management Company S.A. to have sound risk management and clients’ and investors ‘protection principles in place.
Sustainability Risk Policy
Our sustainability risk policy can be accessed here.